Introduction
A Systems Analyst researches problems, plans solutions, recommends
software and systems, and coordinates development to meet business
or other requirements. They will be familiar with a variety of
programming languages, operating systems, and computer hardware
platforms. Because they often write user requests into technical
specifications, the systems analysts are the liaisons between
vendors and information technology professionals. They may be
responsible for developing cost analysis, design considerations,
and implication time-lines. A Programmer is a person who
writes and modifies computer software. There are about 12,000
computer analysts and programmers within local government in the UK
today.
Work Environment
Most of the work is conducted within an office environment but
some travel will be required to attend meetings with customers and
external consultants and vendors.
Daily Activities
Systems analysis and development is generally carried out on a
project by project basis. Computer systems support an enormous
range of services, from traffic flow measurement and control, to
payroll systems. The analyst will first set the criteria for the
project and agree timescales and costs. The analyst next conducts a
thorough investigation of the function to be computerised. This may
involve developing questionnaires and asking staff questions. A
proposed system outline is then drawn up, possibly by using
software tools to model it. The analyst will consider if existing
systems can be adapted or whether a new program needs to be
developed. Overseeing implementation of the new system is the
analyst's responsibility, as is maintaining quality checks and
training departmental staff in the new system's operation and
management. Programmers have three main areas of
responsibility:
- maintenance of existing software systems;
- modifying existing commercial packages to suit departmental
needs;
- developing and configuring software packages to perform
specific tasks relevant to local authority demands.
Skills & Interests
A high level of information technology knowledge and skills are
required, as is the need to keep up to date in a fast changing area
of work. The ability to communicate effectively in writing and
verbally and to relate well with a wide range of people including
elected members, fellow professionals and support staff is a
must. They need to be good listeners to understand clients'
requirements and to obtain an understanding of the users'
business. They must be able to work in a team and
independently when required. They also need to be logical, clear
thinkers who enjoy solving problems.
Entry Requirements
Councils generally prefer to recruit experienced people
but may promote internally. Specialist computing degrees may
well be regarded as sufficient, as may postgraduate qualifications
in systems analysis. S/NVQs in Information Technology exist at
Levels 1- 4. The relevant BTEC/SQA subject is computer
studies. HND entrants require four GCSEs plus two studied at
A-level and one passed. Degree entry is usually five GCSEs plus two
of three A-levels. Mature entry to this profession is
common.
Future Prospects & Opportunities
Good opportunities for promotion to more senior positions
exist. Data-processing management is an option, as is a move
into general management. Programmers can progress to become
systems analysts. As computer systems are increasingly put into
place within councils, demand for analysts may decrease. It is more
likely that programmers will always be required. More
information about career pathways in computer programming is
available on the Computeach website.
Further Information & Services
The Chartered Institute for IT www.bcs.org
Institute for the Management of Information Systems www.imis.org.uk
e-skills UK www.e-skills.com
Society of ICT Management www.socitm.gov.uk
You may find further information about this area of work through
Careers Wales (www.careerswales.com/) or
in your local library, careers office or school careers
library.
Careers Wales have produced a Spotlight article on careers
in STEM (science, technology, engineering and maths): https://www.careerswales.com/en/spotlight-on-stem/