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Matt, Personnel Assistant
Leicestershire County Council

I've worked for the council for three and a half years. Before coming here, I did some clerical work and then worked for a small marketing company for a while. I also gained some experience working abroad.

To get this job I needed a minimum of two years administrative experience in a personnel/education setting, good IT and organisational skills and good communication skills. I decided to apply, as it was a good opportunity for career progression.

My current role involves advising on pay and conditions and employee relations procedures, administering pension applications, ensuring correct payment of salaries, administration work relating to contracts of employment and contract amendments.

The best thing about the job is giving advice to people on the telephone. The most challenging part of the role is the high workload.

I have recently begun studying for Chartered Institute of Personnel and Development professional qualifications supported by the council, and hope that in future, these will help me to gain higher level posts within strategic HR or management.

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