Case study

Social Worker, Jill

Jill
Social Worker, Care of the Elderly

9:15 A+E St Martins Hospital
Jim is 78 years old and lives alone. He is taken into hospital with breathing difficulties and severe disorientation. Jill needs to find his daughter. After dropping her children off at school, she goes to speak to the hospital managers. How long will he be kept in? Why is he still on a trolley in a corridor?
10.30 Angevin Residential Care Centre
Jill rings Jim's GP to explain her plans and get clearance. She visits the centre with Jim's carer and opens negotiations with the warden for a place for Jim after he is released from hospital. He will need special care because he has become eccentric and aggressive. Recently he assaulted the lady next door and she filed a complaint with the police.
12.00 Police Station
Jill meets the desk sergeant and arranges for a police officer to talk to a local community worker who might be persuaded to intervene on Jim's behalf and get the neighbour to drop the charge.
13.30 Follow-up back at office
Jill writes up her report and discusses the issue with the team leader to confirm that the correct procedure has been followed.
15.30 Monkwearmouth Primary School
Jill picks up her two children, returns home and phones Claire - her job share worker. Being a single mum, she also rings her mother to ask her to babysit that evening.
19.00 Meeting - Claire
Jill meets Claire and briefs her for the following day. Jill normally works a 3-day week but often has extra work to do. Tomorrow is a home study day building towards membership of the British Association of Social Workers (BASW).

 You may also be interested in an interactive resource produced by the Open University exploring a day in the life of a social worker: http://www.open.edu/openlearn/body-mind/social-care/social-work/try-day-the-life-social-worker 

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