Case study
Brenda, Coordinator
Knowsley Metropolitan Borough Council
I worked in a number of different roles before coming to
Knowsley Council, including management positions. I moved here when
social services started to offer supported employment as an
alternative to day services for vulnerable adults. I took a salary
drop to enable me to do hands-on work without any management
responsibilies, as I felt my job satisfaction would be improved. My
current position as co-ordinator has taken me back into a
management role but allows me to make and support improvements to
services which gives me the job satisfaction I need to enjoy my
work.
I manage the placement and social care worker teams;both teams
are responsible for finding jobs, work placements and voluntary
work opportunities with the correct level of support for vulnerable
adults. I hold regular supervisions and arrange adequate training
to ensure the staff are equipped with skills to enable them to do
their jobs confidently and competently. I monitor and evaluate
current projects, manage specific butgets and as part of the
management team I support the management of the service as a
whole.
Although it can be a challenge finding ways to ensure a quality
service is being offered on a daily basis to every service user, it
is fantastic seeing people with disabilities being given
opportunities to integrate into the world of work.
I have completed lots of relevant training to meet my needs as a
coordinator, most importantly the NVQ level 4 in management.
There are lots of changes happening in social services at
present and I would like to be part of this by having a positive
impact on the modernising of day services.
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